Re-branding can be just the shot of adrenaline your company needs to stay competitive, relevant and modern. Adapting to the times – and presenting yourself in the best light possible can lead to big changes in the way your target audience perceives your company.

We wanted to show you some recent samples of our re-branding work. The examples below different greatly in industry, but share one important trait: they all felt their current brands were holding them back from reaching their full potentials.

CapitalValue Advisors
CapitalValue Advisors, sometimes known to their clients as CVA, wanted to integrate a standalone icon with their type treatment. In the future, they wanted the ability to use only the icon, but in the meantime, did not want to alienate clients and prospects who knew them as their full name, CapitalValue Advisors.

Forensic Laboratories
Forensic Laboratories has made great strides in their business in recent history. To capitalize on their business growth and increased national and local attention, Forensic Laboratories needed an updated brand to communicate not only where there are – but where they were headed: the best drug testing laboratory in the U.S. and industry leader in accuracy, technology and expertise.

MPEG LA
As the world’s leader in independent intellectual property patent pools, MPEG LA needed to communicate their leadership within the industry. One thing the client wanted to preserve was the red/green/black color scheme of their old logo.
The icon, which can be a stand-alone identity piece, symbolically communicates the value MPEG LA brings to its patent users and holders: making something great from the combination of many pieces.

Contact us today if your company needs to address its brand – whether visually (as demonstrated above), readdressing your sales, marketing and operations process, or leveraging the value of your current brand to drive more revenue.

Written by Josh Barker, Brand Manager

Similar to meeting someone new, a business has a short amount of time to make a good first impression. And once that perception is created, it is difficult to reverse.

When a potential client sees your website, ad or collateral piece, you have about five seconds (maybe less) to help your target audience form an opinion about your company based on what they see.

Even before a prospective client begins to read about what makes you better than the competition, they have already formed an idea about your company. Consistency of imagery, color usage and font choice can make a big difference in whether or not a possible client feels compelled to find out more about your business.

Some of the first impressions an individual may have after looking at your brand for the first time are: whether or not your brand seems relevant; whether the company appears competent in your industry or not and if it shares the same values as the potential client.

After a first impression is made, your brand could fall into a few categories for prospective clients:

• Your brand doesn’t match the relevancy or their values they were hoping to find and is therefore not considered.
• Your brand connects with the potential customer on some level and makes it to the short list of possible brands to reach out to.
• Your brand connects with the client on a deep level, making it the ideal candidate. (Sometimes a brand can be too expensive or represents an ideal the company aspires to, but is not yet ready to implement. This can put the brand on a pedestal- but it may not be the right timing.)

Does this mean your brand only gets one shot to make a connection to potential clients and customers? Of course not, but the first impression is an important one, and if done right, you may create a curiosity that drives them to learn more about your company.

So what do you do after you’ve created a great first impression?
Keep reaching out– keep talking so that when the time comes, your brand is top of mind. Research tells us it takes 7-12 “touches” for your brand to become recognizable and to be one that your target market will think of.

While a first impression is incredibly important, the thing that can make a bigger impact is the lasting impression. Here are some things to think about when trying to create a solid lasting impression for your brand:

• Do you deliver on your promises?
• Do you have superior customer service?
• Do you exceed the expectations of your clients?
• Are you consistent? Does your brand and all the supporting materials match what your company is really about?
• Are the client-facing individuals in your company “champions” of your brand?

The ultimate goal is to give the impression you want. Hook your potential customers by being relevant and offering something that no one else in your space does, give them a great experience and make sure you’re consistently reinforcing the story of your business’ brand. If you’re going to make an impression, take control and make a good one.

by Lauren Brenkle

Protecting your company – or more specifically your “brand reputation” – is the ultimate goal during a time of crisis.  The ability to withstand and endure a few “chinks in the armor” goes a long way to maintaining a strong, stable reputation.

Many companies, however, fail to develop a crisis communications plan thinking they can and will deal with it as necessary (in many cases they feel they are not susceptible to a business crisis).  As a result, the typical reaction due to unpreparedness is to hide in the corner and hope the problem goes away.

But enter social media.  With the explosion in recent years of YouTube, Facebook, Twitter, etc.,   information spreads more quickly than ever.  Last month’s Dominoes crisis where two North Carolina employees posted aYouTube video doing disgusting things to food should be considered Exhibit A.  Hiding in the corner won’t make it go away.

Here are some questions to ask to determine your preparedness in the event of a crisis:

1. Do we have a protocol in place outlining how we will react during the first few hours of a crisis?  Do we know where to funnel all information about the crisis?  Do we know who will serve as our company spokesperson?  How will we communicate the situation to our employees?
2. Are we properly prepared to deal with media?  Does our media spokesperson have a familiarity and comfort level in dealing with the press?  Who is monitoring the general media as well as the social media outlets so we can respond accordingly?
3. After gathering and reviewing the situation, how soon can we prepare ourselves with the facts to address our various publics (employees, customers, community, media, etc.)?
4. What is the best and most efficient method to communicate our message?  How do we respond to their questions and concerns?
5. During the initial days following the crisis, how can we best maintain and protect our reputation?  How can we show our willingness to be proactive in dealing with the situation?

Failing to address or “take control” of the situation can lead to more damage and deeper company wounds.  Taking hold of the situation, on the other hand, will have positive effects on your overall brand.

Written by Jim Miller

I admit it, it’s taken me a long time to REALLY understand how to brand and position a company and produce tangible marketing results. The best companies don’t just blast a message out without careful thought and consideration. First and foremost, they take a step back and look at things strategically.

One of my favorite sayings is the old, “ready, fire, aim” analogy, which I see all the time when it comes to branding and positioning. The best companies take the time to, “ready, aim and then fire” when approaching their branding, their position and their go-to-market strategy. They really understand the value they bring to the marketplace and how to effectively communicate it.

I can’t tell you how times I’ve heard, “we’re going to throw some stuff against the wall and see what sticks”. Bad idea. You will damage your brand by going straight to the market tactically without first figuring out strategically what you want your brand to be.

Why figuring things out strategically is so important:

1. Throwing things at the wall and coming off half-cocked makes you look like you are still trying to figure out what you want to be when your company grows up.
2. I would estimate 90 – 95% of companies say what they do but not why they do it or why their product is better then their competitors’ products.
3. Do you really want to be just like everyone else? Or do you want to be original, unique and stand out from the crowd?
4. Do you want to be a leader or a follower?
5. Can you clearly and concisely communicate your value proposition in a compelling 30-second elevator pitch?
6. Does your brand help position your company for where it wants to go in the future (i.e., acquiring funding, going public, selling the business, etc.)?
7. Have you figured out how your brand is going to become a reality with a company-wide, holistic launch? What’s your plan to launch your brand internally and externally?
8. Will your brand have legs and resonate for a period of time or is it just a one hit wonder?

If you are committed to getting your company to the next level, following these strategic guidelines will help you develop your company’s brand and position – and will greatly increase the chances of a successful implementation. Add that to a holistic, managed brand implementation while pro-actively getting your message out to your target audience – you have a winning recipe for success.

Written by Michael Doyle, President of Brand Iron

It seems like all President Obama talks about these days is jobs, jobs, jobs. It reminds me what branding is all about: results, results, results. It really is that simple. Brand and position yourself and your company to produce tangible business results.

1. Powerful branding is all about branding yourself as unique, better, and different in comparison to your competition. In turn, you will be selected over your competitor, thus producing results.
2. Powerful branding starts from within and gets your company on the same page of what success looks like and just what it is going to take to get there.
3. Powerful branding requires that everyone in your company knows how to communicate what makes your company better than the competition.
4. Powerful branding helps your company gain the competitive edge and sets you up for positive results and success.
5. Powerful branding requires utilizing marketing activities that produce real leads that turn into sales and then real business results.
6. Powerful branding and sales results in job opportunities/job creation.

Start laying the groundwork for better results by better defining your brand, your position, the way you are going to communicate, and how you are going to effectively market to produce real leads and turn into real sales. Next time you hear President Obama speak about engaging job creation, apply that passion and philosophy to your company. Focus on building your brand to produce “results, results, results.”

Written by Michael Doyle, President of Brand Iron

When in a service industry of any kind, the state of the economy can take a large toll on a company’s profitability. Lately, the economic downturn has forced many companies to cut budgets, freeze spending, initiate layoffs, or worse – close their doors. When speaking to many of our clients, partners and friends, it seems that many people are either suffering or prospering – there truly is a balance of good and bad right now.

However, it is difficult to ignore all of the negative media coverage regarding the current economic state. The media’s redundant message of “doom and gloom” eventually convinces us all that we must surrender and give in to the recession that is upon us.

Brand Iron disagrees.

As a company, we’re opting to not participate in the recession this year. Yes, you heard it here first. Brand Iron is not giving in to the “doom and gloom.” We challenge you to do the same.

Many companies are focusing on the positives and the new opportunities that this changing business landscape has opened up. For example, in an industry (luxury travel) where economic woes can take a gigantic toll on profitability Carnival Cruise Lines is saying “we will not go quietly into the night” and await the inevitable. Carnival continues to make strides towards out-of-the-box, interactive advertising.

I’m sure we have all seen the commercial with the large beach ball floating around downtown Dallas. That commercial was an extremely effective way for Carnival to catch the attention of the business-class professional on their lunch break. Throw a gigantic beach ball onto a bustling street full of unhappy professionals and see what happens – attention, positive feedback and enjoyment, that’s what.

Today, I came across an article about Carnival’s latest attempt at interactive advertising. They’ve managed to take advantage of the empty street-level office spaces in the Houston, Baltimore, Los Angeles, New York and D.C. areas by installing “virtual aquariums” for all to interact with.

Picture this, you’re walking down a cold city sidewalk on your lunch break when you look to your right – no longer is there an empty office space with a broker’s contact information in the window. No, you now see a 12-foot digital aquarium. Not only is this virtual aquarium engaging, it’s interactive. In five easy steps, you can use your cell phone to design a personalized fish to appear instantly in that very same window. This is an example of a company seeing an opportunity that may not have presented itself before the downturn in the economy. This is brand evolution and adaptation at its best. If there are three pearls of wisdom that we should all recognize after this economic downturn, they would be: never stay static, always engage new ways of marketing, and consistently separate yourselves from the competition.

Written by Nicole Salerno, Junior Brand Wrangler

At lunch the other day at the Blue Bonnet Café in Denver, Colorado (not a client by the way), this very warm and friendly gentleman approached me and my guest at lunch. Gary was his name and he expressed his true desire to make sure we were having a great lunch and if we needed anything, please let him know. He also communicated his sincere thanks for coming in today and eating at his restaurant. This isn’t a once and awhile occurrence, Gary does this all the time, making sure all his guests are treated well and taking care of. I eat there regularly and Gary is always there taking great care of his guests. Gary is an example of a true brand champion. He exudes customer service and appreciation of the people that come to dine in his restaurant. Whether you run a restaurant, a one-person company or a multi-billion dollar company, we can all learn from his approach to leading and “riding” for his brand. We can all get out in front of our clients and communicate our brand’s value and what it stands for. Customers enjoy hearing from brand champions. Let’s all lead our teams as brand champions to communicate and deliver our company’s value. “Hats Off” to Gary and his restaurant, the Blue Bonnet Café, in Denver, Colorado.

Written by Michael Doyle, President of Brand Iron

The first thought that comes to mind when you hear the term “Search Engine Optimization” (SEO) or “Search Engine Marketing” (SEM), is improving your website page ranking on search engines such as Google or Yahoo. Actually, page rank is just the tip of the iceberg, SEO encompasses a wide variety of tasks that improve a website’s search engine presence.

Unfortunately, the famous line from the popular 90s baseball film, Field of Dreams, “If you build it, they will come” does not work when it comes to building a website. You need to define your website goals, which coincide with your business goals, and define how you are going to convert those goals on your website.

After the goals are defined, you need a website that is designed and programmed to be “SEO-friendly.” SEO-friendly sites are W3C web standard complaint, use proper document markup, and separate structure from presentation and behavior (we will go into this in more detail in my next blog entry). Brand Iron’s web development team designs and develops SEO-friendly websites on a daily basis.

After your goals are defined and your site is designed and developed, you need to ask the question, “who is your target market?” The answer to this question is easier than you may think…the individual you want to find your website most frequently is the individual who is searching for you! This sounds obvious, but trust me, more often than not, when people implement SEO they are solely focused on a higher page rank and are neglecting the most important target market, someone who is already looking for their company.

A 2007 survey by the internet data firm, comScore, found that 60% of consumers use the web as their first tool of reference to search for local businesses and 60% of those searchers make a purchase from the business’ website. A study by AOL and Henley Centre, a UK market research firm, states that 73% of survey respondents use a search engine as an important source of information when considering a product or service. This is a higher percentage than personal recommendations, TV and print media.

In order to have a successful online presence, you need a successful SEO/SEM campaign. Brand Iron’s “Web-O-Nanza” program is the perfect solution for your website. We map out your website’s primary and secondary goals, and come up with a solution to convert these goals into revenue via your website. We build SEO-friendly websites that target individuals who want to see your website.

Brand Iron is known for forging brands and driving revenue, now with our “Web-O-Nanza” program, we drive web traffic that also drives revenue. Contact Brand Iron today and we will “build a website that will make them come.”

Written By Andrew Hoffman, Design Bandit

I love reviewing Interbrand’s yearly list of the best global brands. I think it paints an accurate picture of what’s going on in the economy, how certain industries are affected, and how and why some companies have continued to thrive despite harsh conditions.

First off, the top 10 brands of 2008 were also the top 10 brands of 2007, with the exception of Google (who jumped from the 20th position to replace Mercedes Benz).

1. Coca-Cola
2. IBM
3. Microsoft
4. GE
5. Nokia
6. Toyota
7. intel
8. McDonald’s
9. Disney
10. Google

The complete list of the top 100 brands can be found here.
http://www.interbrand.com/best_global_brands.aspx

The credit market affects financial institutions differently
Citi and Merrill Lynch both fell significantly from 2007 to 2008 (22nd position to 34th position and 11th position to 19th position, respectively). However, Visa’s and American Express’ brand values rose due to their trusted brands. I believe this has a lot to do with how consumers see these companies. For the most part, consumers saw the credit market debacle as a fault of the lending institutions. Credit card companies were able to maintain brand value, not only through continued brand communication, but because of the physical relationship consumers have with their credit cards. What’s in your wallet right now? – Mastercard, Visa or American Express? We love to use credit cards and the convenience they give us.

Sustainability leads and valued brands
Companies that are on the forefront of sustainable initiatives held strong on Interbrand’s list. Honda was the only car manufacture to report better sales in June 2008, than it did last year. GE and BP increased their brand value over 2007 by investing in sustainable business practices. BP has invested heavily both in internal processes and direct consumer communication.

Companies that are delivering green products and sustainable business practices will continue to increase brand value in the future because that is what the market demands.

These are the two aspects that caught my eye when reviewing Interbrand’s Top 100 Global Brands. A couple points small and medium-size businesses we can learn from this are:

• Perception is reality. If people have an inaccurate perception of you – you must work to change your brand. For example, financial institutions like Merrill Lynch need to transcend the “financial lending” market and position themselves to better relate to consumers and to expand their value. Pro-active marketing to address head-on the brand challenges is a great way to fend off negative brand perceptions.
• What is good for the environment is good for your business. Innovative products and citizenship holds great value with consumers.

Now is the time to re-position your company so that your customers see the value in choosing you. Brand Iron can help you with brand positioning and communicating what you do. You have the power to influence the decisions your customers make. Make sure your brand is putting you in the best light possible and is creating a good and memorable customer experience.

Written by Josh Barker

It’s true, for a relatively cheap investment anyone can “design” with the same tools as a professional designer. However, there are countless reasons why you should work with a professional designer, such as; quality, dependability, and experience. Designers seem to be a dime a dozen, but there are a few qualities that set good designers apart from the herd.

1. Passion – This is the real weapon of a good designer, it cannot be imitated. A real designer is passionate about his/her craft; it is not just a job or a career but a lifestyle. Regardless of what you might say, first and foremost a graphic designer is an artist. Artistic intuition cannot be taught, passion cannot be taught; you either have it or you don’t and that is why not everyone can be a designer. Brand Iron is proud to have a passionate design staff that creates passionate work day-in and day-out for our clients.
2. Don’t just re-design, but re-align – You may have heard this in the past, “it’s outdated, your website needs to be re-designed.” There is more to it. Not only does it need to be redesigned, but realigned with the brand. Good design transcends technology, trends and must be aligned with your brand; something that I’m sure you’re neighbor’s 9th grader probably is not capable of.
3. Evolve – A lot of designers think that they get a degree and they’re set for the rest of their lives. Sorry to break it to you but it doesn’t work like that; the design industry is constantly evolving, the technology is constantly changing and in order to create successful design a designer must be constantly evolve with the industry. A degree is a good start, but it takes continuous research and learning, determination, attention to detail and hard work to be a successful designer.

As a business owner you should not expect anything less than what was mentioned above, and if you are, you are literally gambling with your livelihood. Perception is everything, and your brand needs to be perceived as the best. Quality branding is what Brand Iron does best; we forge brands and drive revenue.

Written by Andrew Hoffman