Bloomberg Businessweek- ”Brand Iron Launches ‘Brand Champion 100′ List”

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“It’s not the consumer’s job to know what they want,” one of the greatest Steve Jobs quotes of all time. How would a consumer know that they want a device that they have never fathomed existing before such as a gadget smaller than a checkbook that can hold over 2,000 songs, or a revolutionary touch screen phone with a widescreen iPod and irreplicable web accessibility, or a touchable “pad” smaller than a piece of paper than can email, surf the web, and watch movies. This is what Steve Jobs did best, envisioned and created consumer desire where there was none. Jobs created a cult following in his products by shaping his brand perception so precisely. A true Mac follower wants the new Apple product even before they know what it is. 30 million iPads, 100 million iPhones, and 300 million iPods were not sold solely because they were great products (though they are), they were sold because of the ethos of the Apple brand that people identify so strongly with. The ethos of Apple is where Steve Jobs’ genius really shined.

When we think back to the most memorable commercials of all time, we think of Britney Spears and Pepsi, “Can you hear me know” from Verizon, Budweiser frogs, and of course the 1984 Apple Commercial. The 1984 commercial started the Apple ethos that PC users were mindless drones slaving to Big Brother, and everyone unique, hip, and passionate were clearly Apple. We have seen this idea in almost every Apple marketing campaign since 1984, including the “10^th funniest commercial of all time”- Apple’s Stuffed (pictured left), where streamlined Josh Long in jeans and t-shirt embodies Mac and the “stuffed” man in a suit waddling around represents PC. Mac is perceived as the computer of the youth, which is most evident on college campuses (shown below).

Steve Jobs was on the forefront of forming and constantly maintaining this perception of Apple. Jobs personified the mac image in himself. When Apple would announce the release of a new product, Jobs would be there presenting it and championing the brand in his jeans and black turtleneck. He personally stood behind and promoted every single product Apple touched, how many CEO’s can you say that about? This dedication to the business and brand is what made Jobs one of the most well known executives of all time.

Hamilton and Stock realized during the inception of WWP that having a strong parent brand of Papa John’s in the states was not necessarily going to translate into having a strong brand in Russia. Realizing this was key to the success of WWP, Hamilton and Stock worked with Brand Iron to create a unified brand that could be identified and communicated throughout the US and foreign markets. Brand Iron worked with WWP on corporate design to develop a logo (shown left) that would resonate with the parent brand while still introducing a visual image unique to WWP.

Extending this brand was critical in developing everything from the investor presentation to the PR pieces to promote the Initial Public Offering. Hamilton and Stock worked with Brand Iron to develop a strategy to communicate a compelling brand story to attract the bridge funding to strengthen all aspects of the Company and prepare for a listing of the Frankfurt Stock Exchange. WWP embraced the concept that branding is more than a snappy logo, and can actually affect your ability to attract customers, generate profit, and expand your presence in the marketplace.

With this Branding and Investor Communications campaign, Brand Iron was able to assist Hamilton and Stock in reaching the right investor audience to attract more than €14 million EURO in capital – a critical component to preparing the Company for the listing on the FSE and fueling expansion plans to grow to 40+ restaurants in the Russian region. Throughout the process of bringing Papa John’s to Russia, Stock and Hamilton encountered numerous hardships. First, they had to overcome the hurdle of being headquartered in the US while having business operations in Russia. Also, they continue to work in the Russian market, which is  vastly behind the US market in terms of fast-food. Additionally, having very low brand recognition for the parent brand in Russia compared to the US was an obstacle Stock and Hamilton wrangled. Overcoming these hurdles, is another contributing factor to what has made Hamilton and Stock stand out as supreme Brand Champions for their company.

We hope that Gary Hamilton and Darrin Stock can serve as strong examples of Brand Champions.The top companies in every industry have people that truly RIDE for their brand. Brand Champions stop their company from running in the middle of the herd and take charge, leading their company to differentiate itself from the rest of the saturated market. Brand Champions are individuals within an organization who lead the charge to separate their brand from the competitor. These two men have taken an idea to a foreign market and transformed it into a hugely sucessful company by living for their brand. They have obtained real results from developing a brand promise that people could get their arms around, and they consistently deliver on that promise by creating a great brand experience.

Brand Champions are leaders inside a company who “champion” the business cause, pushing their company to be the very best they can be and reach their goals and objectives. The things we at Brand Iron look for in Brand Champions are: someone who demonstrates leadership and inspires others to ride for the brand, someone who is creative and entrepreneurial as well as being a visionary, someone who is results oriented and successful, someone who is separate from the heard, owns their own space and clearly communicates why they are the best.

Though we have worked with hundreds of Brand Champions during our lifespan as a branding agency, recently David Puchi has stood out as someone who lives for his brand, is setting his company up for success, and is setting a good example for his brand ambassadors. David Puchi, a managing partner at Baseline Investments, has successfully lead Baceline to be nationally recognized as the “No Debt, All Cash” experts. David has been an invaluable asset to his company by not only raising millions in capital to fund Baceline’s investment activities but also by staying committed to drive his company to their full potential. By recognizing the importance of Brand Iron’s concept of holistic branding, David was able to work with us to embrace the integrated marketing strategy. David led Baceline to utilize Logo Design, Investor Presentations, Sales Materials, Public Relations, Trade Show Marketing, Direct and Email Marketing and Print Advertising.           

Living the Baceline brand has allowed David to successfully reposition Baceline Investments during tough economic times. By working with Brand Iron to develop a business plan and investor presentations (shown right), David has truly been able to “champion” his brand and forge ahead. David recognized that his brand must show through in every medium from advertising and public relations to the branding and packaging of Baceline’s investment funds.

 David was able to put together messages for Baceline’s print advertisements that really resonated with his target market (shown right). He created a brand identity that was used to package each of Baceline’s Funds -No Debt Real Estate Investment Funds, the Heartland Funds, and the Distressed Real Estate and Debt Opportunities Fund.    Baceline Investments was able to successfully reposition itself to attract investors. By attracting quality investors, acquisition opportunities increased and Baceline achieved national awareness by raising $140M in assets within five years.

It’s July – we just had our Independence Day and we have been in a recession for years. Millions of people are and have been out of work. We are facing a debt and budget crisis. Our political parties seem to just be jockeying for positioning instead of getting real things accomplished. The people of America want and a need a Brand Champion.

Brand Champions don’t come up with catchy slogans or cool-looking logos. No, they understand that real results come from developing a brand promise that people can get their arms around, and they deliver on that promise by creating a great brand experience, consistently.

America is just like any other business or organization that needs a leader to take charge. Who will define what an organization wants to get accomplished, craft and create how that is going to happen, and execute that on a consistent basis. We need someone – anyone – within our government to step up and be our Brand Champion, and act as a leader who builds consensus and builds bridges. We need someone who has not just an idea or an agenda, but a real action plan. Someone who has tactics that will help us as a country overcome our problems, (debt and budget) and put people back to work. This requires a Brand Champion that all people, not just one party or the next, but all people can believe in, stand behind, support and have faith in.

Like other brands our Brand Champion has to be real, in that he can connect with his constituency with real ideas. He must use tactics that will show signs that we are making real progress. He can’t be all hat and no cattle, he has to deliver the goods and produce economic stability that helps businesses and the markets buy into his plan. This plan needs to work and signal stability, and with that stability, businesses can start to hire again: bringing down the unemployment rate, stabilizing the housing market, and generating cash into the marketplace.

America and I need a Brand Champion that we can believe in, whoever this Brand Champion is will probably get elected or re-elected this coming year. Whether that Champion is our current president or someone else, I pray that this Brand Champion stands up soon and leads the charge to a real plan that produces results, because that is what real Brand Champions do. They deliver real results through their leadership, consensus building and ability to get things done and execute.

Will our America’s  next Brand Champion please stand up, NOW?

Branding isn’t only about logos, websites or looking cool.  No, it’s about real business results.  I have worked with hundreds of clients over the years and one thing stays consistent:  the top brands have a leader who is committed to driving the company to be the best, being the best, and owning the space in which you do business in.  They also identify and bring on the best people that produce the best results.  I call these leaders Brand Champions.

You don’t have to be the CEO to be a Brand Champion.  You just have to be committed and willing to kick ass and produce real results.  In this blog I will periodically introduce you to all kinds of Brand Champions – those who live for their brand, set the company up for success, and set good examples for brand ambassadors — individuals within the organization who may someday represent the brand and be a Brand Champion.

If you have a Brand Champion within your company that should be recognized for their efforts, let us know and we’ll highlight them.

#1 Branding is about owning your space in the marketplace and being the #1 brand whether you are a consumer product or a service company. Winning in your space means you will be the most frequently sought out brand in your industry.

#2 Branding is about quantifiable results which allow you to see an actual increase in the number of leads generated, greater number of overall sales, increasing revenue and ultimately more profit towards the bottom line. These results are not just for the company, they’re for your entire executive team who will also help you to reach your personal goals.

#3 Branding is about winning the hearts and minds of your employees. I call this Internal Branding. It is so important to have everyone within your company understand your brand, your position, your value proposition and how to make it a great brand experience for your customers. Communicating the brand message to the marketing team, the sales department and the operations team will help your company deliver on the brand promise and produce results.

#4 Branding is about gaining market share, expanding into new markets and regions, and increasing your brand recognition both locally and globally. This includes introducing new product lines, expanding service areas and allowing you and your company to grow as experts in your field.

#5 Branding is about being the go-to resource and the expert in your space. As an expert you will be the one the media calls on for information regarding your industry. Your company will be the one they follow and write about. Winning also means staying ahead of your competition and having other companies strive to emulate your brand and be like your company.

Beyond the look and feel, branding is about winning and producing results, it’s about branding and positioning the company and yourself to reach your bigger picture goals and objectives. A strong brand has the ability to help your company get to the next level, raise capital for growth, go public, and maybe even get acquired so you sail off into the sunset….

-Michael Doyle, Brand Champion

Since I am new to Denver, I am not (yet) loyal to any sports teams, so attending a Rockies game is more about catching a tan vs. catching a win. Since boiling in the afternoon heat automatically constitutes a beer or two, I was seeking the nearest vendor when I had the most interesting offer to have my face and feet sprayed with a water bottle while also selling me a beer. Did I look that parched? No — cue Coors Field’s most reputable beer vendor: Brent Doeden aka. Captain Earthman.

He’s not hard to miss: with his trademark baseball hat (complete with pins, beer cans/bottles and alien antennas), colorful clothing and loud, raspy voice, you know when Captain Earthman is nearby. Not yet ready for a beer? No problem…he comes equipped with his misting water bottle, spraying anyone in his path or even dunks your baseball cap in his ice-cold cooler water. And in the event that you need a beer and he isn’t anywhere to be found, he also distributes business cards with his cell phone…so you can call him over and not miss a minute of the game.

Captain Earthman is a Coors Field staple and is continually awarded as one of the top 10 stadium vendors in the country. Although he works at various venues around the Denver area and even Rockies Spring Training in Arizona, you can always catch him at every Rockies game, working hard in the outfield bleachers.

Captain Earthman’s stadium popularity and nationwide notoriety is a representation of the venues he works and the products he sells. He unwaveringly offers service that goes above and beyond, which has me converted to not only always buying outfield tickets, but even forcing myself to drink a Coors Light. In the end, I am guaranteed a great beer, great service, a laugh, a cool down and overall, a great experience.

Can your customers say that about your service? Who is the brand champion on your team? Does your business stand out in a crowd?

-Rebecca Watry, BrandIron Account Manager

Written by Michael Doyle, President of Brand Iron