Primary Job Functions:

Provides administrative support to account personnel. Serve on internal and client account teams as assigned and fills in where necessary to assist other teams/support team members in overload situations.

Skills and Duties:

• Answers incoming calls and directs calls to appropriate staff. Answers questions and provides information
  when possible.
• Ensures reliable phone coverage throughout the business day.
• Greets clients and other visitors. Announces individuals to respective staff upon arrival.
• Handles all incoming and outgoing mail.
• Responsible for monitoring and ordering supplies.
• Provides administrative, clerical and general office (copying, filing, faxing) support to account personnel.
• Responsible for own allocation of billable and administrative time.
• Assists other support team members and teams in overload situations.
• Creates and proofs word processing documents (i.e. correspondence, client reports)
• Prepares weekly staff meeting agenda.
• Sends out resume response letters and maintains an active resume file.
• Serves as agency financial team lead in support of achieving overall agency goals.
• Manages relationships with Payroll Processor, Benefits Administrator, and Retirement Fund Coordinator.
• Compiles all necessary accounting information and works on day to day accounting tasks with the
  Accounting Manager.
• Manages employee time sheet creation/distribution.
• Responsible for the upkeep and management of all Brand Iron implemented financial and staffing projection models.
• Reports consistently on company profitability.
• Analyzes cash flow and advises Executive Team of any potential problems on a monthly basis concerning cash position, accounts receivable, projected income and cash needs.
• Works with Executive Team to develop, communicate and monitor an annual agency budget.
• Maintains accurate and timely absentee/vacation records for all employees.
• Responsible for payroll, insurance and benefits discussion with new employees.
• Maintains all employee personnel files.
• Prepares deposits of client payments as necessary.
• Establishes personal contact with accounts payable staff of clients, communicates and follows up to see that immediate action is taken on past due accounts.
• Is proactive and keeps the Executive Team informed of any significant financial problems, such as
  receivable problems.