How do you decide which leads are your best? Are they all “hot”? Even if you have a shortage of leads during this economic downturn, every person that responds to your emails or posts on your Facebook page is not necessarily a hot lead. (Even if you have the capacity to make every lead hot, you are doing yourself a disservice by scaring away those that aren’t ready to be considered hot.)
Every business that operates through lead acquisition needs a lead scoring metric. You instinctively do this in your mind, but you need a defined strategy to effectively close more deals and spend less time focused on the “non-hot.” Sounds like a no brainer, right?
To begin harnessing your leads effectively, you can start by:
- Develop a scoring model: Extract what you do mentally and put it on paper. Create a 1 to 10 numeric system or sales process system and define what each number is and what specific actions this lead does to become a certain number.
- Integrated Marketing: Now that they have a rating, you can decide how to market to them. A hot 10 would get a phone call and emails about pricing plans. A 1 gets your generic monthly newsletter until they make an actionable step forward towards another rating.
- Use it: It sounds simple, but you must follow the rules established in your metric and make sure the rest of the organization does too. Now, when your CEO comes to you with a lead that her brother’s barber knows, you have a way to not stop the entire business’s operations just to act on this lead.
Be diligent and you’ll see how to effectively navigate a lead ranked as a 1 into a closed deal, without scaring them off with intense pricing conversations right away.
- Categories: General